MEASURES FOR OUR STAFF AND FACILITIES
BUFFET SALUTARE RESTAURANT
SUPPLIER PROTOCOL
MEASURES FOR THE ARRIVAL OF THE CLIENT
MEASURES FOR OUR STAFF AND FACILITIES
- DISINFECTION OF ALL ONHOTELS GROUP HOTELS. Carried out by an external health company, obtaining an international health certificate. (Disinfection company).
- Training the team in POSI procedures (Prevention of Spread of Infections) with practical exercises.
- Use of PPE for all staff in our establishments.
- Creation of a crisis management team, for decision-making in the different actions that may occur.
- Carrying out tests to all our staff and taking daily temperature.
BUFFET SALUTARE RESTAURANT
- Maximum hygiene: Spotless uniform, gloves, masks, hats ...
- Everything in Show Cooking and with screens (all hot in show cooking area and annex)
- Table spacing (1 meter)
- Cleaning of tables and chairs every time a client vacates it so that the next can sit down
- More Gel points will be available in the living room and kitchen
- Cutlery disinfected at 80º
- Mobility circuit signposted in transit areas
SUPPLIER PROTOCOL
- Suppliers accredited by an entity that certifies special hygiene in its products and processes.
- Sanitary registry of all the merchandise that enters the hotel.
- We will enhance collaboration with local providers.
- Disinfection of the product once you enter the hotel.
MEASURES FOR THE ARRIVAL OF THE CLIENT
Assembly of the CONCIERGE OFFICE at the entrance of the hotel, with a portable counter, attended by BUTTONS / RECEPTIONIST where he performs the following tasks:
Cleaning and disinfection in common areas and rooms:
We will do deep cleaning at night in the following areas:
- Control of entry of travelers.
- The taking of temperature will be compulsory for clients upon arrival at the hotel.
- Delivery of mask / gloves kit (in case they did not come with its corresponding protection).
- Regulation of clients' entry to check-in at the reception (respecting the security gap between them).
- Online check-in.
- Carpet at the entrance for shoe disinfection.
- Reduction from 5 reception service posts to 3 posts. Each one with a screen and a separation between them of 1.5 meters.
- Separation marks on the floor while waiting at check-in.
- All information (without paper support) on TV and in the room.
- Pool / beach towel and personal hygiene towels in the room. Always delivered sealed.
- Hydroalcoholic gel dispensers. They will be located in all the hospitality points (restaurants, bars, shops, hairdressers, hotel entrance, reception and at the accesses to the elevators).
- Ozone machines, both for rooms and for noble areas.
- The room key (RFID bracelet) will be delivered, disinfected and in sealed bags, giving security to the client.
Cleaning and disinfection in common areas and rooms:
- Use of chlorine at 1000 ppm or other chemicals such as Virkon.
- Specific, color-coded / identified / coded clothing, scouring pads, sponges and bags will be used to avoid cross contamination.
- For soft surface furniture such as sofas or mattresses, we will use other cleaning procedures such as steam cleaning.
- We will increase the frequency of cleaning and disinfection.
We will do deep cleaning at night in the following areas:
- Reception / Offices
- Bars / Restaurants
- Discotheque
- Stairs / hallways / public restrooms
- Lifts
- Pool / Gym / Spa Areas
- While these tasks are carried out, we will cordon off the relevant areas with cones, signs or other means, to prevent access by people
- A cleaning and disinfection Control Part will be processed. It will be visible on the doors of the offices of each floor. And common areas (managed by our Gobernanta / subgobernanta).
- Ozone machines will be used prior to entry to cleaning each room (10 minutes of use). After this time, the clothes are removed and cleaned.
All these measures have been designed following the guidelines of the Ministry of Health.
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Enjoy a free welcome drink upon arrival! *
* Consumption of maximum € 2 upon arrival at ON Hotels.
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